Meet the Willis Team
Our team is your team. When your mission is to innovate and solve surface material application dilemmas, you need the best people driving your vision forward.
Management Team
Mike HethermanCultural Architect and CEO
Vision, Strategy, and Culture. This is my job. My goal is to inspire people to go to places they didn’t know they could go. Through mentoring and encouraging, it brings me great joy watching people grow both professionally and personally.
Dallas GabrielPresident
As president of Willis, I am tasked with providing leadership for the company by working with the CEO and other leaders within Willis to establish short and long-term financial goals, sales strategies, and marketing plans and strategies. I am responsible for presiding over the entire organization while managing budgets and making sure resources are allocated properly.
John TopicDirector of Marketing and Communications
As Director of Marketing and Communications, I am responsible for managing all activities within the marketing department. These include; developing and maintaining Willis’ overall corporate brand, communication strategies across all platforms, co-ordinate marketing campaigns and sales tools with sales activities, manage and improve lead generation campaigns and oversee the company’s marketing budget. Other reasons to connect with me are:
- Strategic partner relationships (trade events, sponsorship, new product opportunities)
- Liaison with our manufacturer partners & product development
- Collaboration with industry associations
- Media relations
- Public speaking
- A round of golf
John WiggsDirector of Finance and Operations
As Director of Finance and Operations, I am responsible for guiding financial decisions by establishing, monitoring, and enforcing internal policies and procedures. This includes; accounting records, production of financial reports, audits, forecasting, formulating budgets and ensuring that expenses are in line with projected revenue. Other reasons to connect with me are:
- Accounts receivable
- Accounts payable
- Payroll
- Inventory and compliance
Lynn JollyExecutive Assistant
As the Executive Assistant, I am responsible for coordinating daily schedules, meetings, booking appointments and travel for our senior leaders. Other reasons to connect with me are:
• Request meetings for Mike Hetherman, CEO and Steve Jones, President
• Internal corporate events
Laura DewhirstOntario Sales Manager
As the Ontario Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Roberta NielsonWestern Canada Sales Manager
As the Western Canada Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Brian CobabePNW, Hawaii and Alaska Sales Manager
As the PNW, Hawaii and Alaska Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Karen BennettCentral and Northern California Sales Manager
As the Central and Northern California Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Ozzie MercadoSouthern California Sales Manager
As the Southern California Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Marc St-GeorgeOperations Manager
As Operations Manager, I am responsible forall five distribution warehouses across USA and Canada, including all transportation contracts to service our customers. In addition, I manage all pricing strategies and pricing registrations. Other reasons to connect with me are:
- Pricing strategies and registrations
- Transportation inquires
- Product development
- Liaison with our manufacturer partners
Gary NessNational Technical Services Manager
As the National Technical Services Manager, I am responsible for creating, planning and executing all Corian® Soild Surface traning modules. I have been a Corian® Solid Surface Certified instructor since 1986. Over this period of time, I have conducted over 200 Corian® Solid Surface Level one, two, and three training courses worldwide. In addition, I have conducted a multitude of curated, in-house, consultation trainings and meetings. Other reasons to connect with me are:
- Complex fabrication questions
- Tooling suggestions
- Booking a consultation
Sales Team
Laura DewhirstOntario Sales Manager
As the Ontario Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Ashley SoaresCommercial Project Manager
As a Commercial Project Manager in Eastern Ontario, I collaborate with millworkers and fabricators. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Whichever channel I might be working in at the moment, I pride myself in being the trusted solution provider to all my partners – working side-by-side through the entire design and construction process. Other reasons to connect with me are:
- Opportunity pricing
- Product knowledge
- Material application
- Schedule a lunch & learn
- Technical information
- Product sample requests
Renée FuscaCommercial Project Manager
As a Commercial Project Manager in Eastern Ontario, I collaborate with millworkers and fabricators. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Whichever channel I might be working in at the moment, I pride myself in being the trusted solution provider to all my partners – working side-by-side through the entire design and construction process. Other reasons to connect with me are:
- Opportunity pricing
- Product knowledge
- Material application
- Schedule a lunch & learn
- Technical information
- Product sample requests
Mike VanderschaafMaterial Application Specialist, Residential Sales
As a Material Application Specialist in South Western Ontario, I collaborate with kitchen & bath retailers, interior designers, retail fabricators and big-box retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Project sample requests
- Technical information
- Opportunity pricing and promotions
Rosa JaquesMaterial Application Specialist, Arpa & Fenix Sales
As a Material Application Specialist in Ontario focusing on Arpa HPL and FENIX materials, I collaborate with architects, designers, and millworkers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Project sample requests
- Technical information
- Opportunity pricing and promotions
Vicky DiabMaterial Application Specialist, A&D Sales
As a Material Application Specialist in Eastern Ontario, I collaborate with architect and design firms. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Whichever channel I might be working in at the moment, I pride myself in being the trusted solution provider to all my partners – working side-by-side through the entire design and construction process. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Josh HeymanMaterial Application Specialist, A&D Sales
As a Material Application Specialist in Toronto, I collaborate with Architect and Design firms. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Whichever channel I might be working in at the moment, I pride myself in being the trusted solution provider to all my partners – working side-by-side through the entire design and construction process. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Paulette BlondinMaterial Application Specialist, Residential Sales
As a Material Application Specialist in South Western Ontario, I collaborate with kitchen & bath retailers, interior designers, retail fabricators and big box retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Project sample requests
- Technical Information
- Opportunity pricing and promotions
Sam PoirierMaterial Application Specialist, Residential Sales
As a Material Application Specialist in Eastern Ontario, I collaborate with kitchen & bath retailers, interior designers, retail fabricators and big-box retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Project sample requests
- Technical Information
- Opportunity pricing and promotions
Roberta NielsonWestern Canada Sales Manager
As the Western Canada Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Brenda ConederaMaterial Application Specialist, Sales
As a Material Application Specialist in British Columbia, I collaborate with millworkers, fabricators, architects and designers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical Information
- Opportunity pricing
Darcy KrausMaterial Application Specialist, Sales
As a Material Application Specialist in Southern Alberta, I collaborate with millworkers, fabricators, architects and designers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical Information
- Opportunity pricing
Jennifer TuckerMaterial Application Specialist, Sales
As a Material Application Specialist in Northern Alberta, I collaborate with millworkers, fabricators, architects and designers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical Information
- Opportunity pricing
Monica HordosMaterial Application Specialist, Sales
As a Material Application Specialist in British Columbia, I collaborate with fabricators, kitchen & bath retailers, as well as big-box outlets. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical Information
- Opportunity pricing
Page JohnstonMaterial Application Specialist, Sales
As a Material Application Specialist in Saskatchewan and Manitoba, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical Information
- Opportunity pricing
Brian CobabePNW, Hawaii and Alaska Sales Manager
As the PNW, Hawaii and Alaska Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Katy RothertMaterial Application Specialist, Commercial Sales
As a Material Application Specialist in Oregon and for Alaska, I collaborate with millworkers, fabricators and A&D design firms. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Whichever channel I might be working in at the moment, I pride myself in being the trusted solution provider to all my partners – working side-by-side through the entire design and construction process. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Don DetwilerMaterial Application Specialist, Sales
As a Material Application Specialist in Hawaii, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical Information
- Opportunity pricing
Ted LambertMaterial Application Specialist, Sales
As a Material Application Specialist in Washington and for Alaska, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical Information
- Opportunity pricing
Krista IgelMaterial Application Specialist, Sales
As a Material Application Specialist in Washington, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical Information
- Opportunity pricing
Lindsey BourlandMaterial Application Specialist, A&D Sales
As a Material Application Specialist, I collaborate with Architect and Design firms. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Whichever channel I might be working in at the moment, I pride myself on being the trusted solution provider to all my partners – working side-by-side through the entire design and construction process. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Jodi HolmesMaterial Application Specialist, Sales
As a Material Application Specialist in Oregon, I support key residential, commercial as well as OEM partners in the Oregon market. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Whichever channel I might be working in at the moment, I pride myself on being the trusted solution provider to all my partners – working side-by-side through the entire design and construction process. Other reasons to connect with me are:
- Product knowledge
- Material application
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Karen BennettCentral and Northern California Sales Manager
As the Central and Northern California Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Janie PhilbrickMaterial Application Specialist, Sales
As a Material Application Specialist in Northern California, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
New Expert Coming SoonMaterial Application Specialist, Sales
1-888-994-5547 x3304559-267-8274
As a Material Application Specialist in Northern California, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Yimun StaufferMaterial Application Specialist, A&D Sales
As a Material Application Specialist in Northern California, I collaborate with millworkers, fabricators and A&D design firms in San Fransisco. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Which-ever channel I might be working in at the moment, I pride myself in being the trusted solution provider to all my partners – working side-by-side through the entire design and construction process. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical Information
- Opportunity pricing
Steve GiorgettiMaterial Application Specialist, Sales
As a Material Application Specialist in Northern California, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Kynsey HigginsMaterial Application Specialist, Sales
As a Material Application Specialist in Northern California, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Ozzie MercadoSouthern California Sales Manager
As the Southern California Sales Manager, I am responsible for achieving growth and sales targets by monitoring sales funnels and leading my sales team. Together with my team, we design and implement strategic plans that expand and take advantage of our company’s value proposition to ensure its strong presence in the marketplace. Other efforts are targeted to coach and support my team to help ensure success in their daily, monthly and yearly sales goals.
In addition, as a team, we support our industry partners who work on multidisciplinary interior and exterior design solutions. They focus on creating spaces to enhance our lifestyle and create safer and healthier environments. Some of these include healthcare facilities, public, retail and corporate spaces as well as residential living areas.
- Program pricing strategies and registrations
- Liaison with our manufacturer partners
Daniel LoboMaterial Application Specialist, Sales
As a Material Application Specialist in Southern California, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Daniel YoungMaterial Application Specialist, Sales
As a Material Application Specialist in Southern California, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Jim ApplegateMaterial Application Specialist, Commercial Sales
As a Material Application Specialist in Southern California, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Leo GutierrezMaterial Application Specialist, Sales
As a Material Application Specialist in Southern California, I collaborate with millworkers, fabricators, architects, designers, and kitchen & bath retailers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions to real-world problems. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Regional design association and trade events
- Project sample requests
- Technical information
- Opportunity pricing
Paulina CastelliMaterial Application Specialist, Sales
As a Material Application Specialist in Southern California focusing on Arpa HPL and FENIX materials, I collaborate with architects, designers, and millworkers. My main focus is to act as a liaison between the design community and our fabrication network. I am committed to sharing knowledge, connecting and nurturing opportunities while offering relevant design material solutions. Other reasons to connect with me are:
- Product knowledge
- Material application
- Continuing Education (CEU’s)
- Project sample requests
- Technical information
- Opportunity pricing and promotions
Supporting Cast
Justin MartinNational Customer Service Manager
1-888-994-5547 x2201
As a National Customer Service Manager, I aim to provide excellent customer service and to promote this idea throughout the organization. My goal is to keep the department running in an efficient manner, increase customer satisfaction, loyalty and retention and meet your expectations. Other reasons to connect with me are:
- Order entry and tracking
- Shipping information and options
- Product or service recommendation
Linda DungeyCSR Supervisor / CSR - Ontario (A-L)
As a Customer Service Supervisor and Representative located in Ontario, Canada, I support my customers by providing helpful product information, order entry and answering any question you may have about our products, and responding to complaints. I can assist you by providing product and service information and resolving product and service problems. Other reasons to connect with me are:
- Order entry and tracking
- Shipping information and options
- Product or service recommendation
Barbara ClarkCSR - Ontario (M-Z)
As a Customer Service Representative located in Ontario, Canada, I support my customers by providing helpful product information, order entry and answering any question you may have about our products, and responding to complaints. I can assist you by providing product and service information and resolving product and service problems. Other reasons to connect with me are:
- Order entry and tracking
- Shipping information and options
- Product or service recommendation
Tania GoviaNational CSR - Samples Ordering
1-888-994-5547 x1506
As National CSR Representative (for all internal and external sample requests for Canada and USA) located in Ontario, Canada; I support my internal and external customers by processing sample requests & providing sample tracking information. I support Purchasing by updating the system with product lead times and preparing paperwork for inventory delivering to our warehouses. I support the Credit manager with cash applications. Other reasons to connect with me are:
- Sample tracking
- Order entry and tracking
Alison WeaverCSR - N. CA
As Customer Service Representative located in Lakewood, WA. I support my customers by providing helpful product information, order entry and answering any question you may have about our products, and responding to complaints. I can assist you by providing product and service information and resolving product and service problems. Other reasons to connect with me are:
- Order entry and tracking
- Shipping information and options
- Product or service recommendation
Jana GeisertCSR - Alaska, Oregon & Hawaii
1-888-994-5547 x2203
As a Customer Service Representative located in Lakewood, Washington, I support my customers by providing helpful product information, order entry and answering any question you may have about our products, and responding to complaints. I can assist you by providing product and service information and resolving product and service problems. Other reasons to connect with me are:
- Order entry and tracking
- Shipping information and options
- Product or service recommendation
Niki RushCSR - WA, N. CA HD & W. CDN
1-888-994-5547 x2204
As a Customer Service Representative located in Lakewood, Washington, I support my customers by providing helpful product information, order entry and answering any question you may have about our products, and responding to complaints. I can assist you by providing product and service information and resolving product and service problems. Other reasons to connect with me are:
- Order entry and tracking
- Shipping information and options
- Product or service recommendation
Peggy McGeeCSR - S. CA (A-K)
1-888-994-5547 x2205
As a Customer Service Representative located in Lakewood, Washington, I support my customers by providing helpful product information, order entry and answering any question you may have about our products, and responding to complaints. I can assist you by providing product and service information and resolving product and service problems. Other reasons to connect with me are:
- Order entry and tracking
- Shipping information and options
- Product or service recommendation
Jeri SetzerCSR - S. CA (L-Z)
As a Customer Service Representative located in Lakewood, Washington, I support my customers by providing helpful product information, order entry and answering any question you may have about our products, and responding to complaints. I can assist you by providing product and service information and resolving product and service problems. Other reasons to connect with me are:
- Order entry and tracking
- Shipping information and options
- Product or service recommendation
John WiggsDirector of Finance and Operations
As Director of Finance and Operations, I am responsible for guiding financial decisions by establishing, monitoring, and enforcing internal policies and procedures. This includes; accounting records, production of financial reports, audits, forecasting, formulating budgets and ensuring that expenses are in line with projected revenue. Other reasons to connect with me are:
- Accounts receivable
- Accounts payable
- Payroll
- Inventory and compliance
Charlotte HauntonAccounting Manager
As Accounting Manager, I manage and oversee the daily operations of the accounting department. I am responsible for monitoring and analyzing accounting data and produce financial reports or statements. I am also accountable for establishing and enforcing proper accounting methods, policies and principles.
Pat BinettiCredit Manager
As Credit Manager, I am accountable for the entire credit granting process and collections, as well as the application of all incoming payments, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. Other reasons to connect with me are:
- Credit reviews
- Customer credit files
- Receivable issues
Reem AbdouniPayroll / Benefits Administrator
As Payroll / Benefits Administrator, I am responsible for establishing and implementing policies on such matters as garnishments and payroll advancements to employees, preparing government reporting, accruals and reconciling to the general ledger. In addition, I am responsible for managing, directing and planning of group benefits programs such as health, dental, vision, disability, life insurance, workers comp, travel and accident, 401(k), and other plans. Other reasons to connect with me are:
- ADP Workforce login
- Federal/Provincial work forms
- Company policies
Rhonda DalyAccounts Payable Manager
1-888-994-5547 x1304
As Accounts Payable Manager, I oversee routine department activities, such as disbursing checks to ensure that they are completed accurately and on time. Maintaining accurate and complete financial, employee, and client records. Other reasons to connect with me are:
- Late payments
- Check requests
- Expense checks
Sarrah De LongUS Credit Specialist
1-888-994-5547 x2301
As US Credit Specialist, I am accountable for the credit granting process and collections for all US customers, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. Other reasons to connect with me are:
- Credit reviews
- Customer credit files
- Receivable issues
Sue KennedyAccounts Payable Specialist
As the Accounts Payable Specialist I provide financial, administrative and clerical support to the organization. My role includes the completion of payments, control expenses by receiving payments, plus processing, verifying and reconciling invoices. In addition, I disburse non-payroll accounts payable to individuals, suppliers, corporations, and other entities.
Emma WegscheiderPricing Administrator
John TopicDirector of Marketing and Communications
As Director of Marketing and Communications, I am responsible for managing all activities within the marketing department. These include; developing and maintaining Willis’ overall corporate brand, communication strategies across all platforms, co-ordinate marketing campaigns and sales tools with sales activities, manage and improve lead generation campaigns and oversee the company’s marketing budget. Other reasons to connect with me are:
- Strategic partner relationships (trade events, sponsorship, new product opportunities)
- Liaison with our manufacturer partners & product development
- Collaboration with industry associations
- Media relations
- Public speaking
- A round of golf
Alex TansleyGraphic Designer
As Graphic Designer, I am responsible for designing and producing all Willis’ internal and external sales and marketing materials. This includes, print and digital. Other reasons to connect with me are:
- Sell sheets
- Point of Purchase material
- Video production & photography
- General marketing material requests
- Brand Guidelines and branded material requests
- SharePoint documents
Frances JohnstoneData and Technology Coordinator
As Data and Technology Coordinator, I am responsible for the corporate IT functions (hardware and software). In addition I manage all new and existing customer data as well as coordinate the communication of all pricing documents. Other reasons to connect with me are:
- New customer data entry
- Technology requests and training
- Pricing documents and customer lists
- CFI and AMI Renewals
- Salesforce customer and lead data entry
Kelly McGuireDigital Media & Communications Specialist
As the Digital Media & Communications Specialist, I am responsible for all things digital. This includes the management of our website content, social media strategy, content and exposure, promotional partnerships, online webinar coordination, as well as all e-mail marketing and campaigns. Other reasons to connect with me are:
- Digital advertising and content opportunities
- Digital image requests
- Videos requests
- Digital analytics
- Social media campaigns
- Webinar registration
Nancy GoldingMarketing Coordinator
As Marketing Coordinator, I support the overall marketing department’s strategies and initiatives. Specific responsibilities include handling logistics for marketing campaigns and events, product launches, creating sales presentations and managing strategic industry partnerships. Other reasons to connect with me are:
- Event planning and logistics
- Product launches
- Co-op advertising
- Marketing plans
- Digital presentations
- Big box retail
Jessie PangbornNorth American Product Manager
As North American Product Manager, I represent the Willis catalogue both internally and in relationship with our external partners. I work closely with the sales, marketing, and operations teams to ensure our customers have everything they need to make informed decisions about premium design materials. This includes managing the products throughout their lifecycle, actively listening and responding to the market, and communicating the product vision through training and awareness campaigns.
Other reasons to connect with me are:
- New business opportunities and programs
- For design application information
- To book a product knowledge session
- To develop sales tools and collateral
Annalene FitzpatrickDatabase Administrator & Leads Prospector
1-888-994-5547 x1702289-527-2499
As Database Administrator, my main focus is to source and manage our sales leads and opportunities through our CRM. This includes routing qualified opportunities to the appropriate sales executives for further development and closure. Other reasons to connect with me are:
- Salesforce reports and data entry
- Salesforce technical information
Gary NessNational Technical Services Manager
As the National Technical Services Manager, I am responsible for creating, planning and executing all Corian® Soild Surface traning modules. I have been a Corian® Solid Surface Certified instructor since 1986. Over this period of time, I have conducted over 200 Corian® Solid Surface Level one, two, and three training courses worldwide. In addition, I have conducted a multitude of curated, in-house, consultation trainings and meetings. Other reasons to connect with me are:
- Complex fabrication questions
- Tooling suggestions
- Booking a consultation
Marc St-GeorgeOperations Manager
As Operations Manager, I am responsible forall five distribution warehouses across USA and Canada, including all transportation contracts to service our customers. In addition, I manage all pricing strategies and pricing registrations. Other reasons to connect with me are:
- Pricing strategies and registrations
- Transportation inquires
- Product development
- Liaison with our manufacturer partners
Jennifer VivianNational Commercial Pricing Specialist
Don NeilPurchasing & Inventory Manager
As the Purchasing & Inventory Manager, I managing the inventory for Corian® Design, Arpa, FENIX® and Artisan in all our warehouse locations across North America. Other reasons to connect with me are:
- Stock/inventory
Mainul BasharPurchasing Specialist
Leigh KingOntario Warehouse Manager
As the Ontario Warehouse Manager, located in Burlington, Ontario, I manage and handle daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. Other reasons to connect with me are:
- Order processing
- Liaising with transport companies, suppliers and clients
- Stock / inventory
- Building maintenance
- Maintenance of machinery
- Customer service requests
Jay ZackPNW Warehouse Manager
As the Pacific North West Warehouse Manager, located in Lakewood, Washington, I manage and handle daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. Other reasons to connect with me are:
- Order processing
- Liaising with transport companies, suppliers and clients
- Stock / inventory
- Building maintenance
- Maintenance of machinery
- Customer service requests
Tilman TorreyN. California Warehouse Manager
209-666-5917
As the Northern California Warehouse Manager, located in Tracy, California, I manage and handle daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. Other reasons to connect with me are:
- Order processing
- Liaising with transport companies, suppliers and clients
- Stock / inventory
- Building maintenance
- Maintenance of machinery
- Customer service requests
Ray PerezS. Cal Warehouse Manager
909-367-4659
As the Southern California Warehouse Manager, located in Mira Loma, California, I manage and handle daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. Other reasons to connect with me are:
- Order processing
- Liaising with transport companies, suppliers and clients
- Stock / inventory
- Building maintenance
- Maintenance of machinery
- Customer service requests
Rodney ArlinePNW Warehouse Specialist
1-888-994-5547 x2602
As a Pacific North West Warehouse Specialist located in Lakewood, Washington, I take part in the daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. I also work closely with inventory and assist in maintaining current and accurate stock/inventory levels.
Kyle ThomasPNW Warehouse Specialist
As a Pacific North West Warehouse Specialist located in Lakewood, Washington, I take part in the daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. I also work closely with inventory and assist in maintaining current and accurate stock/inventory levels.
Jeff BurnsN. Cal Warehouse Specialist
As a Northern California Warehouse Specialist located in Tracy, California, I take part in the daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. I also work closely with inventory and assist in maintaining current and accurate stock/inventory levels.
Alfredo EliasN. Cal Warehouse Specialist
As a Northern California Warehouse Specialist located in Tracy, California, I take part in the daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. I also work closely with inventory and assist in maintaining current and accurate stock/inventory levels.
Rob SimpsonOntario Warehouse Specialist
As the Ontario Warehouse Manager, located in Burlington, Ontario, I take part in the daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. I also work closely with inventory and assist in maintaining current and accurate stock/inventory levels.
Ian LamoreOntario Warehouse Specialist
As an Ontario Warehouse Specialist, located in Burlington, Ontario, I take part in the daily operations of the warehouse, including freight, shipping and receiving, returns and transfers. I also work closely with inventory and assist in maintaining current and accurate stock/inventory levels.